Frequently Asked Questions

What is co-hosting and how does it differ from full property management?

Co-hosting lets owners stay hands-off while a co-host handles day-to-day operations like guest communication, bookings, and turnovers. Full property management goes further, taking full responsibility for pricing, marketing, maintenance, and all operational decisions on the owner’s behalf. PalmCrest offers a happy medium between the two and offers customizable services.

How are fees structured?

For co-hosting agreements we offer a flat monthly fee per property. The monthly fees do vary by property size. Other services or special request are priced separately.

*Airbnb services are offered for a flat fee per booking - Please inquire for more information about our Airbnb fee.

What platforms do you work with?

We co-host with all major booking sites such as Evolve, Airbnb, booking.com, etc.

What areas do you serve?

We serve Bluffton, HHI, and Beaufort areas.


What type of co-hosting services do you offer?

PalmCrest offers two flexible management services. The two services are:

  1. 1. Full Service Co-Hosting- Designed for owners who prefer a hands-off approach. We will manage every aspect of your short-term rental. We oversee guest communications, bookings, cleaning, maintenance and onsite readiness. This option allows the owner to enjoy the income without the workload.

  2. 2. A La Carte Co-Hosting- Designed for owners who manage most aspects of their property but want reliable backup, our limited-scope co-hosting provides targeted assistance with specific operations such as guest communication, inspection services, and turnover coordination. We ensure consistency without overstepping your role as the primary manager.

Does PalmCrest offer 24/7 guest & customer support?

Yes, our management services include 24/7 support for guests and owners.

Is PalmCrest Management a licensed property management company and a registered company in SC?

PalmCrest Management is a limited liability company registered in the state of South Carolina. We hold an active property manager-in-charge license through the South Carolina Real Estate Commission.

Are there any other services that PalmCrest offers?

PalmCrest offers special request & seasonal services. For example, hurricane prep. Winterization prep, Mail and package collection, general property inspections, etc.